Accounts Receivable Specialist (m/f), Chennai in Chennai, Tamil Nadu

Your tasks:
- Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise
- Answer customer questions regarding problems with their accounts
- Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports
- Locate and monitor overdue accounts, using computers and a variety of automated systems
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
- Record information about financial status of customers and status ofcollection efforts
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors
- Advise customers of necessary actions and strategies for debt repayment
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
- Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts
Your skills:
- Adjusting actions in relation to others' actions
- Considering the relative costs and benefits of potential actions to choose the most appropriate one
- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
- Developing specific goals and plans to prioritize, organize, and accomplish your work
- Using logic andreasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Developing constructive and cooperative working relationships with others, and maintaining them over time
- Using computers and computer systems to program, write software, set up functions, enter data, or process information
- Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources
Location
Chennai
jobid82282
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